Your local independent veterinary practice - Established 2001
Caring - Helpful - Friendly
Welcome. The Village Veterinary Centre is an independent small animal veterinary surgery in Chandlers Ford, Hampshire which is owned and run by Patrick Bullen. Our clients tell us that the most important thing they want and need from a veterinary practice is a solid and trusting relationship when they need us most. We are all about building relationships with our clients and their pets and giving them quality healthcare along with the best service.
We are an independent practice which means that our treatment protocols are unique to the patient and the circumstances of the client.
OUR PATIENTS ALWAYS COME FIRST
Best UK Vet 2019 Certificate of Excellence
Covid-19 Update 21/07/2020
We are open and are still seeing patients
All patients will be risk assessed on a case by case basis, so if you have any questions at all about any aspect of your pet’s health, please call us on 023 8026 8001 or email us at firstname.lastname@example.org and we will be happy to help.
Procedure for coming to the practice
We are open, however, due to social distancing constraints, we are not able to see as many patients as normal. Therefore, we have introduced some new procedures to keep you, your pet and our staff safe.
PLEASE BRING YOUR OWN MASK OR FACE COVERING IF YOU ARE WANTING TO COME ONTO THE PREMISES
Unfortunately we are temporarily unable to register new clients
Due to having to work within the Covid19 restrictions, we are unfortunately unable to see as many clients as normal and therefore need to prioritise our existing clients.
However, we hope we will be able to start registering new clients again soon. So if you would like to register, please email us at email@example.com and we will contact you as soon as we are able to register you.
We continue to be able to supply flea and worm treatment
Just a reminder that we are able to supply flea and worm treatment (which can be posted by arrangement) and repeat prescriptions. So if you need these, please call or email us so that we can dispense them ready for you.
We are able to continue supplying food
We are also able to continue supplying food. Please call us before coming down to collect it, so that we can ensure we have it ready for you.
Please collect your food and medication between 11am and 3.00pm if possible
Wherever possible, please can you collect your food and medication between 11.00am and 3.00pm (Mon-Fri). This means you are not arriving during consultations and social distancing will be easier.
We can deliver your pet's medication and food free of charge
We offer a free of charge delivery service to clients in the Chandlers Ford area for those unable to come and collect their items due to being in self isolation or shielding. Please request this when ordering.
We are currently working on sensibly spreading out the vaccination appointments to prioritise capacity for ill animals that need to be seen.
In light of this, we will be prioritising the following patients for vaccination appointments.
· All puppies and kittens who have either not received any vaccinations or who have had the second or third part of their vaccination course delayed.
· All young dogs and cats requiring their first annual booster
· Any rabbit who has not received their vaccination or who has had their vaccination delayed.
· All dogs and cats who have had their boosters delayed and are approaching 15 months since their last vaccination.
Over the next few weeks, we will be sending out reminders to clients who's pets fall into the above categories, but if you feel that your pet is in one of the above categories and you haven't received a reminder, please give us a call and we can arrange an appointment.
We can offer neutering in some circumstances
In some circumstances, we will also be offering neutering but this will be on a case by case basis, as the guidelines state that neutering should be carried out only in certain circumstances eg for animal health and welfare or population control. So if you think your pet needs to be neutered sooner rather than later, give us a call and we can discuss it with you.
The Pet Health Club
If you are a member of our Pet Health Club, you are still able to collect your flea / worm products which are included in the plan. However, health checks and vaccinations (unless in the above category) will be delayed until further notice. If you are not a member and would like to join, we can sign you up in house so give us a call on 023 8026 8001 and we can organise that for you. Full details of the Pet Health Club are here https://www.village-vets.co.uk/OurHealthPlan1501.html
Vets Now remain open as normal
Vets Now are open as normal for urgent care while we are closed. Their numbers are
Vets Now Southampton 02380 437999 Vets Now Winchester(Alresford) 01962 808306
If your pet needs to be seen by us but you are unable to bring them, and you do not have a friend or family member who can help, there is a volunteer group who are able to bring your pet to us on your behalf. We will then talk to you over the phone about your pet's health. They are also able to collect your pet's medication and food.
Their details are
Chandlers Ford Help, (covering Chandlers Ford, Hiltingbury and Velmore)
Tel: 023 8254 1100 Email: Chandlersfordhelp@yahoo.com www.chandlersfordhelp.org www.facebook.com/groups/CFHelp
If you have any questions at all, please call us on 023 8026 8001 or email us at firstname.lastname@example.org.
Thank you for your understanding. Stay safe and we look forward to seeing you soon.
Best wishes from Patrick and all the team at Village Vets